PAID FOR PREMIUM MEMBERSHIP (3 MONTHS) BUT SUBSCRIPTION STILL INACTIVE...help!!!!

[aharings1]

Hello Fellow Seekers,

I PAID FOR A 3 MONTH PREMIUM SUBSCRIPTION on January 14, 2019, BUT, AS OF THIS DATE, IT HAS NOT YET BEEN ACTIVATED. I HAVE BEEN UNABLE TO FIND A CONTACT METHOD FOR CUSTOMER SERVICE AND AM EXTREMELY AGITATED!
I DO HAVE A RECEIPT THEY SENT ME VIA EMAIL, BUT......

ANY AND ALL SUGGESTIONS WOULD BE GREATLY APPRECIATED!!


Alma H
aharings1

[jyb]

You have 2 Geneanet accounts:

- "aharings1": free account with a family tree with 725 persons
- "aharings": Premium account with a family tree with 1,573 persons

On the account "aharings", you have access to all Premium options and services since January 14, 2019, and your subscription will expire on April 14, 2019.

Please be sure to log in to your Premium account to get advantage of the Premium options and services.

[drechen2spence]

HELP@@ I PAID FOR A SUBSCRIPTION BUT IT IS NOT SHOWING AS PAID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[jyb]

You have access to all Premium options and services since September 14.