I want to cancel my premium account
-
- Administrator
- Posts: 8274
- Entry mode: Graphic
- Browsing: Text
- View their family tree
The refund has been made.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
-
- Posts: 1
- Entry mode: Graphic
- Browsing: Graphic
- View their family tree
I am elderly. I signed up today for the 3 months thing to try it out but I want to cancel my premium service NOW!!!
I too am in Australia.
Evelyn
I too am in Australia.
Evelyn
-
- Administrator
- Posts: 8274
- Entry mode: Graphic
- Browsing: Text
- View their family tree
The automatic renewal of your Premium subscription has been cancelled.
Your Premium subscription will expire on March 4, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
Your Premium subscription will expire on March 4, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Please also cancel my subscription.
-
- Administrator
- Posts: 8274
- Entry mode: Graphic
- Browsing: Text
- View their family tree
@leahfite: Your Premium subscription will not be automatically renewed.
Your Premium subscription will expire on January 5, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
Your Premium subscription will expire on January 5, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
-
- Posts: 1
I'd like to delete my account and I got the same message saying I'd have to mail a letter to France... (I'm in the U.S.)
-
- Administrator
- Posts: 8274
- Entry mode: Graphic
- Browsing: Text
- View their family tree
@historyseamstress:
The automatic renewal of your Premium subscription has been cancelled.
Your Premium subscription will expire on March 6, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
If you really want to delete your account now, please confirm that you understand the remaining days of your Premium subscription will not be refunded.
The automatic renewal of your Premium subscription has been cancelled.
Your Premium subscription will expire on March 6, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
If you really want to delete your account now, please confirm that you understand the remaining days of your Premium subscription will not be refunded.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
-
- Posts: 1
- Entry mode: Graphic
- Browsing: Graphic
- View their family tree
I am trying to cancel my premium account. I tried deleting my account and received the same info, to send a letter.
Please how can i cancel my subscription?
Please how can i cancel my subscription?
-
- Posts: 1
- Entry mode: Graphic
- Browsing: Graphic
- View their family tree
I, like many others in this thread, wish to delete my premium account. I am not going to mail a letter to France to do this. Can you please cancel my premium subscription?
Thank you.
Thank you.
-
- Posts: 3
- Entry mode: Graphic
- Browsing: Graphic
- View their family tree
i too want a refund web site rip off don't work
-
- Administrator
- Posts: 8274
- Entry mode: Graphic
- Browsing: Text
- View their family tree
@yelsy98: You Premium subscription has expired and it has not been automatically renewed.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
-
- Administrator
- Posts: 8274
- Entry mode: Graphic
- Browsing: Text
- View their family tree
@gthu33: The automatic renewal of your Premium subscription has been cancelled.
Your Premium subscription will expire on March 28, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
Your Premium subscription will expire on March 28, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
-
- Administrator
- Posts: 8274
- Entry mode: Graphic
- Browsing: Text
- View their family tree
@kcarouselambra1: The automatic renewal of your Premium subscription has been cancelled.
Your Premium subscription will expire on March 28, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
Your Premium subscription will expire on March 28, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
-
- Posts: 3
- Entry mode: Graphic
- Browsing: Graphic
- View their family tree
I can’t understand why can’t even do a search every time I try comes back nothing what am I missing here do u need to fill in all of the information to get it to work
-
- Administrator
- Posts: 8274
- Entry mode: Graphic
- Browsing: Text
- View their family tree
We suggest that you import your family tree to Geneanet via a GEDCOM file, then automatically compare it to the Geneanet database at https://en.geneanet.org/compare/
You can remove your family tree at any time at https://my.geneanet.org/arbre/delete.php
You can remove your family tree at any time at https://my.geneanet.org/arbre/delete.php
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips