Geneagraves

moirarennie: Posts: 2; Entry mode: Graphic; Browsing: Graphic; View their family tree

Quote

Post by moirarennie » 09 September 2020, 12:40

I found the app in the App Store and tried to get it but it just buffers all the time. I’d like to participate in the recording of graves event coming up soon but I can’t get any further.
Moira Rennie

jyb: Administrator; Posts: 8162; Entry mode: Graphic; Browsing: Text; View their family tree

Re: Geneagraves

Quote

Post by jyb » 10 September 2020, 08:19

What's your device and iOS version? Can you please attach a screenshot of what you see?

Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

moirarennie: Posts: 2; Entry mode: Graphic; Browsing: Graphic; View their family tree

Re: Geneagraves

Quote

Post by moirarennie » 10 September 2020, 10:22

I’m using an iphone software version 13.6.1
I don’t know how to add a photo but all I get is the buffering sign

Moira Rennie

jyb: Administrator; Posts: 8162; Entry mode: Graphic; Browsing: Text; View their family tree

Re: Geneagraves

Quote

Post by jyb » 11 September 2020, 08:58

It should work.

I suggest that you uninstall then reinstall the app. You must log in to the app with your Geneanet username and password. Then you just have to follow the instructions.

Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips