Post Reply

Payment for Premium Membership to the Administration

Ask for help on any topic related to the Geneanet website. Report a bug. Make a suggestion.
william23
william23
Posts: 1
Entry mode: Text
Browsing: Text
View their family tree

Payment for Premium Membership to the Administration

Post by william23 »

I'm trying to make credit card payment for Premium membership. When I submit my payment a verification code is sent to my device; but I don't have a device that can receive it, so I can't confirm the purchase. Can the verification be e-mailed instead?
Thank you.
jyb
jyb
Administrator
Posts: 8165
Entry mode: Graphic
Browsing: Text
View their family tree

Re: Payment for Premium Membership to the Administration

Post by jyb »

Dear Sir,

Unfortunately not. We can't do this for security reasons.

If you don't have a mobile phone to receive the verification code via SMS, you can maybe ask your bank to send it via email instead.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Post Reply

Return to “Geneanet Help & Support”