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Contact geneanet

Posted: 11 January 2021, 11:51
by yocha78
Hi

I made a mistake when I renew I contacted geneanet by creating a ticket but nobody is replying.
I can't find any phone number and any email address.

Does someone know how to solve billing issue ?

Regards
Lionel

Re: Contact geneanet

Posted: 11 January 2021, 12:02
by jyb
I was waiting for the accounting service to make the refund before answering your Ticket Contact. I'll come back to you as soon as it's done.