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LDS page says high volume

Posted: 09 January 2021, 16:36
by smithryan2013
I honestly just want to be able to make my account attached to your genealogy site I click on the link to get the account and it takes me to a page where it says it is unavailable at this time and I come back later it’s been this way for an entire week is there a way that I can get the subscription without continuously looking at this page which I feel will never really go away saying that the volume is high. Any help would be appreciated thank you

Re: LDS page says high volume

Posted: 09 January 2021, 16:59
by zanzigirl
Hello,

I've separated your message from the thread on which you posted it as it is unrelated.

Which link are you talking about?

This one?

https://partners.familysearch.org/solutionsgallery/s/

Best,
Claudine

Re: LDS page says high volume

Posted: 10 January 2021, 03:53
by smithryan2013

Re: LDS page says high volume

Posted: 11 January 2021, 09:12
by jyb
You must go to https://partners.familysearch.org/solutionsgallery/s/list?category=lds_access then follow the instructions and it should work.

Re: LDS page says high volume

Posted: 11 January 2021, 20:40
by smithryan2013
Every time I click the link it to get my account synced with the free LDS account the web page tells me that the page volume is too full

Re: LDS page says high volume

Posted: 11 January 2021, 20:43
by smithryan2013
This message
This message

Re: LDS page says high volume

Posted: 12 January 2021, 09:59
by jyb
I have asked the technicians to have a look and I'll come back to you.

Re: LDS page says high volume

Posted: 12 January 2021, 15:38
by smithryan2013
Thank you 😊

Re: LDS page says high volume

Posted: 14 January 2021, 16:36
by smithryan2013
Do we have an update?!? I’d like to use your site but the problem persists

Re: LDS page says high volume

Posted: 15 January 2021, 12:11
by jyb
No answer yet. I'll tell you.

Re: LDS page says high volume

Posted: 22 January 2021, 17:47
by jyb
The technicians have made a correction. Can you please try again?