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Cancellation of subscription

Posted: 26 June 2020, 15:35
by deborahpflumm
June 26, 2020
Please cancel my subscription to Geneanet effective immediately as this service does not help me in my research. You may refund the money on my account ending wiith 8888.

Thank you
Deborah Pflumm

Re: Cancellation of subscription

Posted: 29 June 2020, 10:14
by jyb
You have already cancelled the automatic renewal of your Premium subscription.

Your Premium subscription will expire on September 26, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.

To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history

As it is clearly said in the General Terms and Conditions of Sale and on the Premium subscription page, the refund is not possible.

We can find many new information and many new ancestors for your family tree with the automatic matching: https://en.geneanet.org/compare/