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Premium Account

mleon7
female
Posts: 1

Premium Account

Post 08 February 2020, 18:48

I just paid for a premium account and my card was charged 5 times instead of just once! How do I get in touch with these people? Is this site even legit?

jyb
jyb
Administrator
Posts: 4104
Family Tree: Graphic
View their family tree

Re: Premium Account

Post 10 February 2020, 09:11

You paid a Geneanet Premium subscription on December 4, 2017. Your Premium subscription has expired on December 4, 2018.

You did not pay any other Premium subscription since then, and we never charged you again since then.

You may be talking about another website.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

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