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trying to pay for Premium page not working

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slueless
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When I try to pay for a premium account the page says
Merchant Geneanet
The address (url) of this page is incorrect. The payment has not been processed.
jyb
jyb
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I can see your try but it should work. Could you please try again and tell me?
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
gcmelle
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I am trying to sign up for Premium, but that disconnects from geneanet. Page not working ?
jyb
jyb
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It seems that you finally could.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
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