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My work did not save

gwynethm
female
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My work did not save

Post 02 February 2020, 08:38

Bought a premium membership. Spent two hours building my tree. 95% of my work did not save to my tree.

edwardn
edwardn
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Hi Gwyneth,

I see you have 15 individuals in you tree. How many did you enter?
You can always restore a backup since you are a Premium Member. But if you just started this will not help you.
https://my.geneanet.org/arbre/save.php?lang=en&view=restore
There you can see the backups that are available, each file include how many individuals in the tree at the time of the backup.

Edward

jyb
jyb
Administrator
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All your entries have been saved. Please see the history of updates in your family tree: https://gw.geneanet.org/gwynethm_w?k=20&lang=en&m=HIST
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

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