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braynor
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Subscription

Post 25 November 2019, 05:41

I brought a one year subscription - now when I try to open the page for my surname for books, magazines etc . It tells me to resubscribe?????

jyb
jyb
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Re: Subscription

Post 25 November 2019, 08:50

There's no problem with your subscription and you have access to all Premium options and services. Could you please give an example of book you can't access?
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips


jyb
jyb
Administrator
Posts: 3929
Family Tree: Graphic
View their family tree

Re: Subscription

Post 26 November 2019, 09:56

There are 112,227 results on this page. Could you please tell me which book you can't read?
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

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