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ownership of familytree

Posted: 08 June 2019, 11:47
by grizzlyhogger
My brother did a lot of work on our familytree .He passed away without giving his password .I would like to continu the work .How can I get the familytree on my account ?????

Re: ownership of familytree

Posted: 12 June 2019, 11:03
by jyb
Please give your email address and I'll update their account so you can reset the password and use their account or export a GEDCOM file from their family tree.

Re: ownership of familytree

Posted: 12 June 2019, 19:46
by grizzlyhogger
My mailadres is [email protected]
my brother 's name is Philippe Vanpeperstraete

Re: ownership of familytree

Posted: 13 June 2019, 09:47
by jyb
@grizzlyhogger and @lauriedeb: The accounts have been updated. Please go to https://en.geneanet.org/resetting/request to reset the password.

Re: ownership of familytree

Posted: 14 June 2019, 21:39
by ericdubois
Out of curiosity, what verification does Geneanet do before allowing someone else to take over an account?

Re: ownership of familytree

Posted: 17 June 2019, 09:53
by jyb
When they are talking about the death of a parent or sibling, people are sincere in 99.9% of the cases. We also see that the family name is the same or that the email address is similar. If any doubt, we ask for some proof.