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How do I access my old family tree accounts?

Unregistered user (apitius@gmx.com)
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I have 2 family tree accounts both of which are inactive. How do I access them? The email address I used to create these accounts is no longer in use

Thanks

jyb
jyb
Administrator
Posts: 4466
Family Tree: Graphic
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Please give the email address you used to create these accounts.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

dieckmannleathaann1
female
Posts: 2
I have an account associated with an inactive email and I have lost my password also. My old email was lachapind@gmail.com and my username is dieckmannleathaann1. Can you help? by the way, I am not sure I will be able to come back to this forum again since my password doesn't work. My new email is dleatha@gmail.com

jyb
jyb
Administrator
Posts: 4466
Family Tree: Graphic
View their family tree
Your email address has been updated in your Geneanet account. Please go to https://en.geneanet.org/resetting/request to reset your password.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips


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