Unable to View/Edit Online Family Tree
Posted: 10 March 2011, 05:58
I am having the same problem as reported: "There is no contact with GeneaNet so I hope someone out there can help". (from Wizard Access password on: 26 March 2010, 01:56:19)
I tried: Tickets Contact let you post an email to the GeneaNet staff to have a private talk. They are available to GeneaNet Club Privilege Members only.
Well, I am a Privelege Member but.... nothing yet!
Trying to resolve the above referenced problem with the View/Edit screen myself, I checked this forum and found a possible solution login as "Wizard" base on:
How to save edits in online tree « on: 16 February 2011, 21:19:18 »
I cannot get my online tree to accept any updates. I have no wizard access button to press on the left hand side of the page. If I log in as Wizard, what is the password? I am trying this out with a view to subscribing but if updating information is so hard, I don't think I will!!! Somebody please help me.
GeneaNet: 'Friend' And 'Wizard' Access Rights. 'Wizard' access rights allow to edit a GeneaNet online family tree (only in expert mode, i.e. GeneWeb). 'Friend' access rights allow to view private data in a GeneaNet online family tree.
"Can't find Wizard"
« Reply #1 on: 18 March 2010, 11:28:19 » "Wizard Access" is not available in the Basic Family Tree but only in the Expert Online Family Tree (GeneWeb).
You can switch to the Expert Online Family Tree (GeneWeb) at http://my.geneanet.org/geneweb/configuration_nv.php3.
I tried switching but I got:
"Error 404: File Not Found
We were unable to find the file or the page you requested"
Any suggestions?
Thank you.
I tried: Tickets Contact let you post an email to the GeneaNet staff to have a private talk. They are available to GeneaNet Club Privilege Members only.
Well, I am a Privelege Member but.... nothing yet!
Trying to resolve the above referenced problem with the View/Edit screen myself, I checked this forum and found a possible solution login as "Wizard" base on:
How to save edits in online tree « on: 16 February 2011, 21:19:18 »
I cannot get my online tree to accept any updates. I have no wizard access button to press on the left hand side of the page. If I log in as Wizard, what is the password? I am trying this out with a view to subscribing but if updating information is so hard, I don't think I will!!! Somebody please help me.
GeneaNet: 'Friend' And 'Wizard' Access Rights. 'Wizard' access rights allow to edit a GeneaNet online family tree (only in expert mode, i.e. GeneWeb). 'Friend' access rights allow to view private data in a GeneaNet online family tree.
"Can't find Wizard"
« Reply #1 on: 18 March 2010, 11:28:19 » "Wizard Access" is not available in the Basic Family Tree but only in the Expert Online Family Tree (GeneWeb).
You can switch to the Expert Online Family Tree (GeneWeb) at http://my.geneanet.org/geneweb/configuration_nv.php3.
I tried switching but I got:
"Error 404: File Not Found
We were unable to find the file or the page you requested"
Any suggestions?
Thank you.