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Contact Us

You can ask for help on any topic related to the Geneanet web site. You can't contact us by email and we don't answer letters, except in the cases when they concern an issue, username/password loss, Premium subscription and online orders.

Ticket Contact (Premium)

Reserved for Premium Members. Ticket Contact allows you to have a private talk with Geneanet.

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Forum (Free)

Feel free to use this forum to post questions and engage in discussions related to Geneanet specifically and genealogy in general. Geneanet Team members frequent the forum.



Geneanet is a website dedicated to genealogy and family history. Geneanet has 2 million members and more than 1 million visitors per month in France (Médiamétrie 2104). Our website theme and interstitials have high-impact on old people.

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