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Backup and Restore your GeneaNet Online Family Tree

Posted by admin on Jan 14, 2011

The GeneaNet Club Privilege members can have their own FTP folder to backup and restore their Online Family Tree. This FTP folder can also be used to upload and import a GEDCOM file bigger than 10 MB.

Of course, every GeneaNet user can always directly download a backup of their Online Family Tree for free to save it to their computer.


Ask for the creation of your FTP folder

To ask for the creation of your FTP folder, you must upload a GEDCOM file to our FTP server and send a Ticket Contact with the name of your file.

To upload a GEDCOM file to our FTP server:
- Run your FTP Client
– Log in to the server: Host: ftp.geneanet.org, Remote Directory: incoming, Login: anonymous, Password: leave blank.
- Upload file

The FTP server is set to ‘Write Only’ so no one can download your file.

Backup (Export) your Online Family Tree

Select the ‘My GeneaNet : Online Family Tree : Backup & Restore : Export Family Tree’ item in the left sidebar or simply go to http://my.geneanet.org/arbre/save.php.

You must select a file format, then select if you want to backup the pictures you have added in your Online Family Tree and your Family Book.


You can also backup (export) a single line from your Online Family Tree. Select the ‘My GeneaNet : Online Family Tree : Backup & Restore : Export a Single Line’ item in the left sidebar or simply go to http://my.geneanet.org/arbre/save.php?view=export.

Enter the first letters of the root individual of the line to backup (export), then select options as above.
To download the backup from your FTP folder:
- Run your FTP Client
– Log in to the server: Host: ftp.geneanet.org, Login: your GeneaNet username, Password: your GeneaNet password.
- Download files

Non-Club Privilege members can always directly download a backup of their Online Family Tree for free to save it to their computer.

Restore your Online Family Tree

Select the ‘My GeneaNet : Online Family Tree : Backup & Restore : Restore Data ‘ item in the left sidebar or simply go to http://my.geneanet.org/arbre/save.php?view=restore.


A backup of your latest Family Tree will be automatically done before the restore process.

A backup of the manual updates of your Online Family Tree is done every eight hours so you can restore an earlier version of your Family Tree at any time.

Upload a GEDCOM file

You can use your FTP folder to upload and import a GEDCOM file to your Online Family Tree.

Select the file to upload then click ‘Send’.

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