Post Reply

Processing cart

Ask for help on any topic related to the Geneanet website. Report a bug. Make a suggestion.
johngoodwillie
male
Posts: 2
Entry mode: Graphic
Browsing: Graphic
View their family tree
I have selected items which are in my cart. I have also received an email which gives an order number. I have paid the necessary money. The email tells me to go to http://en.geneanet.org/privilege/history/. But that is merely a record of the money. How do I go to checkout? In other words, how do I find the genealogical details for which I have paid?
jyb
jyb
Administrator
Posts: 8165
Entry mode: Graphic
Browsing: Text
View their family tree

Re : Processing cart

Post by jyb »

Please go to http://en.geneanet.org/archives/history then click the eye icons to view records you have paid for. I have just checked it and it works. Tell me if you need more help.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
johngoodwillie
male
Posts: 2
Entry mode: Graphic
Browsing: Graphic
View their family tree
Thank you very much, Jean-Yves. That is exactly the information I needed.

John
Post Reply

Return to “Geneanet Help & Support”