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Delete a duplicate entry

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ldelplanche
ldelplanche
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Hi, More problems here. I entered a Father and his descendant a daughter and in the spouse box I entered ?? in both boxes for names as I did not have them; but did want to show that there was a marriage.  Now I have the mothers information and brought up the father and clicked the spouse box to add the information. Now I have two spouses attached to the father. I called up the spouse with the ?? and clicked on the delete this person and do you know what? It does not delete the person. I tried 3 times and it just will not delete that person. I really think you should restart the old program until you get these bugs worked out.
Larry
Also when you click the delete it takes you all the way back to the Sosa 1 person and you then need to start a new View edit.
jyb
jyb
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Please, tell me the name of the father and daughter and I'll have a look.

"Also when you click the delete it takes you all the way back to the Sosa 1 person and you then need to start a new View edit.": I'll forward this to the developpers.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
ldelplanche
ldelplanche
Posts: 75
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Good Morning; You need to look at  Rasmus Jansen Reinholdt. Today you will see the View/Edit box with the ??, the box that had the spouse data disappeared over night. You can go ahead and delete the box with the ?? as I need to reenter the spouses data.
Larry 
jyb
jyb
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Posts: 8274
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I can't delete it neither. I have asked the developpers to have a look and I'll come back to you.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
ldelplanche
ldelplanche
Posts: 75
Entry mode: Graphic
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Hi Again,
This afternoon I went to the View/Edit; which went all the way back to Sosa 1 again, to go back to this persons file and now I have 2 ?? boxes and 1 box with the spouses name and no box for the daughter, the sons box seems to be O.K. It seems the problem is starting to compound itself.
Larry

This problem is going all over the place. This evening I tried to access this family again. It went to Sosa 1 again and I had to go to the search menu and enter the name to get to the family to edit the tree. If I entered Michelle Reinholdt I could go up the tree to Rasmus Jensen Reinholdt who had one ?? spouse box attached. If I enter Rasmus Jensen Reinholdt in the search box it tells me there is no file.
Please let me know what I can do as I need to move ahead with my project.    ???  Wow, the emotion icons wont work.
Larry
Looks like they do when the message is sent.


Just tried to get back to my Reinholdt Family. I went to "Search Your Ancestors" and entered  Reinholdt and the names Rasmus Jensen, Donald Leroy and Donald Eugene and I get the notice that the file does not exist. I know the file exists because I entered the data. When can I expect these problems to be fixed ?
Larry
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